{"id":2288,"date":"2025-04-25T14:57:00","date_gmt":"2025-04-25T14:57:00","guid":{"rendered":"https:\/\/passengerassistance.com\/?p=2288"},"modified":"2026-09-25T15:07:02","modified_gmt":"2026-09-25T15:07:02","slug":"request-assistance-concert-by-train","status":"publish","type":"post","link":"https:\/\/passengerassistance.com\/jpn\/blog\/request-assistance-concert-by-train\/","title":{"rendered":"How to request assistance when travelling to a concert by train"},"content":{"rendered":"<figure class=\"wp-block-post-featured-image\"><img width=\"8256\" height=\"5504\" src=\"https:\/\/passengerassistance.com\/wp-content\/uploads\/2026\/09\/shutterstock_2424057675-1.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Musicians performing on stage at a festival\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/passengerassistance.com\/wp-content\/uploads\/2026\/09\/shutterstock_2424057675-1.jpg 8256w, https:\/\/passengerassistance.com\/wp-content\/uploads\/2026\/09\/shutterstock_2424057675-1-300x200.jpg 300w, https:\/\/passengerassistance.com\/wp-content\/uploads\/2026\/09\/shutterstock_2424057675-1-1024x683.jpg 1024w, https:\/\/passengerassistance.com\/wp-content\/uploads\/2026\/09\/shutterstock_2424057675-1-768x512.jpg 768w, https:\/\/passengerassistance.com\/wp-content\/uploads\/2026\/09\/shutterstock_2424057675-1-1536x1024.jpg 1536w, https:\/\/passengerassistance.com\/wp-content\/uploads\/2026\/09\/shutterstock_2424057675-1-18x12.jpg 18w\" sizes=\"(max-width: 8256px) 100vw, 8256px\" \/><\/figure>\n\n\n<p>You can <strong>request assistance when travelling to a concert by train<\/strong> through Passenger Assistance.<\/p>\n\n\n\n<p>Concert days can make stations and trains busier, especially before and after the event. There may be crowds, queues and late travel times.<\/p>\n\n\n\n<p>Passenger Assistance can help you request support before your journey.<\/p>\n\n\n\n<p>Read more how to use the Passenger Assistance app to <strong><a href=\"https:\/\/passengerassistance.com\/jpn\/blog\/how-to-use-passenger-assistance\/\">request assistance here<\/a>.<\/strong><\/p>\n\n\n\n<h2>Planning your concert journey<\/h2>\n\n\n\n<p>Before you travel, check your train times and return options.<\/p>\n\n\n\n<p>It can also help to check which station is closest to the venue and whether your journey involves changes.<\/p>\n\n\n\n<p>If you would like support, you can request assistance through the<a href=\"https:\/\/booking.passengerassistance.com\/\"> Passenger Assistance app<\/a> or <a href=\"https:\/\/passengerassistance.com\/jpn\/\">Web\u30b5\u30a4\u30c8<\/a>.<\/p>\n\n\n\n<h2>What support can you request?<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"819\" height=\"1024\" src=\"https:\/\/passengerassistance.com\/wp-content\/uploads\/2025\/11\/3-819x1024.png\" alt=\"Phone displaying the \u2018Journey Assistance\u2019 page in the Passenger Assistance app. On-screen text reads: \u201cChoose the support you need. Select the help you need and add notes for staff if you want to.\u201d\" class=\"wp-image-2003\" srcset=\"https:\/\/passengerassistance.com\/wp-content\/uploads\/2025\/11\/3-819x1024.png 819w, https:\/\/passengerassistance.com\/wp-content\/uploads\/2025\/11\/3-240x300.png 240w, https:\/\/passengerassistance.com\/wp-content\/uploads\/2025\/11\/3-768x960.png 768w, https:\/\/passengerassistance.com\/wp-content\/uploads\/2025\/11\/3-10x12.png 10w, https:\/\/passengerassistance.com\/wp-content\/uploads\/2025\/11\/3.png 1080w\" sizes=\"(max-width: 819px) 100vw, 819px\" \/><figcaption class=\"wp-element-caption\">Choose the support you need<\/figcaption><\/figure>\n\n\n\n<p>You can request help getting through the station, finding the right platform, changing trains or getting on and off the train.<\/p>\n\n\n\n<p>You can also add notes in your own words.<\/p>\n\n\n\n<p>This helps staff understand what support has been requested before you arrive.<\/p>\n\n\n\n<h2>Using Ask PA<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"872\" height=\"546\" src=\"https:\/\/passengerassistance.com\/wp-content\/uploads\/2026\/07\/Screenshot-2026-07-17-at-10.17.50.png\" alt=\"A person using Ask PA on WhatsApp to manage a Passenger Assistance request.\" class=\"wp-image-2114\" srcset=\"https:\/\/passengerassistance.com\/wp-content\/uploads\/2026\/07\/Screenshot-2026-07-17-at-10.17.50.png 872w, https:\/\/passengerassistance.com\/wp-content\/uploads\/2026\/07\/Screenshot-2026-07-17-at-10.17.50-300x188.png 300w, https:\/\/passengerassistance.com\/wp-content\/uploads\/2026\/07\/Screenshot-2026-07-17-at-10.17.50-768x481.png 768w, https:\/\/passengerassistance.com\/wp-content\/uploads\/2026\/07\/Screenshot-2026-07-17-at-10.17.50-18x12.png 18w\" sizes=\"(max-width: 872px) 100vw, 872px\" \/><figcaption class=\"wp-element-caption\">Ask PA can be used before travelling to check information and manage assistance requests.<\/figcaption><\/figure>\n\n\n\n<p><a href=\"https:\/\/passengerassistance.com\/jpn\/blog\/train-assistance-whatsapp-ask-pa\/\">Ask PA<\/a> is the <a href=\"https:\/\/booking.passengerassistance.com\/\">Passenger Assistance<\/a> WhatsApp service.<\/p>\n\n\n\n<p>You can use <a href=\"https:\/\/passengerassistance.com\/jpn\/blog\/train-assistance-whatsapp-ask-pa\/\">Ask PA<\/a> to check station accessibility information, manage your assistance request and get updates on the go.<\/p>\n\n\n\n<h2>Travelling your way<\/h2>\n\n\n\n<p>You do not have to request assistance before travelling.<\/p>\n\n\n\n<p><a href=\"https:\/\/booking.passengerassistance.com\/\">Passenger Assistance<\/a> does not replace Turn Up and Go.<\/p>\n\n\n\n<p>It is simply another option if planning ahead helps you feel more confident.<\/p>\n\n\n\n<h2>Start using Passenger Assistance<\/h2>\n\n\n\n<p>To request assistance for your concert journey, visit <strong><a href=\"https:\/\/passengerassistance.com\/jpn\/\">passengerassistance.com<\/a><\/strong> or download the <strong><a href=\"https:\/\/booking.passengerassistance.com\/\">Passenger Assistance app<\/a><\/strong>.<\/p>","protected":false},"excerpt":{"rendered":"<p>You can request assistance when travelling to a concert by train through Passenger Assistance. Concert days can make stations and trains busier, especially before and after the event. There may be crowds, queues and late travel times. Passenger Assistance can help you request support before your journey. Read more how to use the Passenger Assistance app to request assistance here. Planning your concert journey Before you travel, check your train times and return options. It can also help to check which station is closest to the venue and whether your journey involves changes. If you would like support, you can request assistance through the Passenger Assistance app or website. What [&hellip;]<\/p>","protected":false},"author":25,"featured_media":2289,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false},"categories":[1],"tags":[21,11,18,20,19,12,134,29,30,33],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Request Assistance When Travelling to a Concert by Train<\/title>\n<meta name=\"description\" content=\"Travelling to a concert by train? 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